FAQ

Do you take custom orders?

Custom orders are not available right now unfortunately, but if you're hoping for a restock or a different size in something we've previously offered, send us a message - we'd love to help if we can!

What is our return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

What is bullet fabric?

Bullet fabric is a soft, stretchy knit with a unique textured finish, made of polyester and spandex. It holds its shape beautifully, making it perfect for structured accessories like bows.

What is double brushed polyester (DBP) fabric?

Double brushed polyester (DBP) is a soft, stretchy fabric thats brushed on both sides for a smooth buttery feel. It's lightweight, making it perfect for scrunchies and scrunchie wristlets.

When will I get my order?

All orders are prepared locally with care! Since we currently offer local pickup and delivery only, you'll receive your order much faster than shipping times.

Local Pickup: You'll get an email or text when your order is ready - usually within 1-3 business days.

Local Delivery: Orders are typically delivered within 2-4 business days after being placed. I'll contact you directly to confirm your delivery day and time.

If you need an order sooner, just reach out - I will do my best to accommodate your needs!